GOOD DESIGN AWARD

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Special Award
Company Info

2021

Good Design Award

Award-winning item
Software as a Service [Helpfeel]
Business Owner
Nota, Inc.
Category
Software for professional use
Company
Nota, Inc. (Japan)
Award Number
21G161449
Outline of Good Design Award winners
Outline of Good Design Award winners 2021

Outline* The shown information is the one as of the awarded date and might has been changed.

Outline

Helpfeel is the world's first ultra-reliable FAQ service. It answers almost any support question in milliseconds, even when searches contain informal or emotional expressions and spelling mistakes. Companies that introduced Helpfeel have seen improved self-service rates, resulting in high satisfaction and trust.

Producer

Isshu Rakusai, Founder, CEO, Nota, Inc./ Toshiyuki Masui, CTO, Nota, Inc.

Director

Hiroki Akiyama, VP of Engineering, Nota, Inc.

Designer

Daiki Iizuka, Engineer, Nota, Inc.

エンジニア 飯塚大貴

More information

https://helpfeel.com/

Already on the market
2019/4/2
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