GOOD DESIGN AWARD

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Special Award
Company Info

2021

Good Design Award

Award-winning item
Business process that integrates human and digital [Safe and comfortable accident resolution process with the best mix of human and digital]
Business Owner
Tokio Marine & Nichido Fire Insurance Co.,Ltd.
Category
Insurance/financial service and system
Company
Tokio Marine & Nichido Fire insurance Co.,Ltd. (Japan)
Award Number
21G161445
Outline of Good Design Award winners
Outline of Good Design Award winners 2021

Outline* The shown information is the one as of the awarded date and might has been changed.

Outline

We noticed that the "shape of anxiety" has changed in recent years while being close to customers who have been unfortunately affected by traffic accidents, earthquakes, typhoons, etc. We designed the industry's first and unique accident resolution process and Web system that mixes "human touch" and "digital efficiency" so that customers can get back to their daily lives as soon as possible.

Producer

Hidenori Kobayashi, Masaki Ishihara, Hideto Kato, Tokio Marine & Nichido Fire Insurance Co., Ltd. + Tokio Marine & Nichido ANSHIN 110 Co., Ltd. + Tokio Marine Assistance Co., Ltd.

Director

Dan preston, Amrish Singh, Xavier Keil, Hiro Nakano, Metromile Enterprise Inc. + Takaya Kawakami, Kengo Yamamoto, Ayano Sonoda, Tokio Marine & Nichido Systems Co., Ltd.

Designer

Jon Brick, Connor Krier, Metromile Enterprise Inc. + Yukiyasu Isaji, + Tsuyoshi Fujisaki, TOPPAN INC.

More information

https://www.tokiomarine-nichido.co.jp/service/songai/net_jiko/

Already in service/use
2019/12
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