GOOD DESIGN AWARD

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Special Award
Company Info

2018

Good Design Award

(C)JDP All rights reserved.

Award-winning item
Operation management support system [Visual monitoring system of train congestion and delay in the Tokyo metropolitan area]
Business Owner
East Japan Railway Company
Category
Systems/services for professional use
Company
East Japan Railway Company (Japan)
Hitachi, Ltd. (Japan)
Award Number
18G151174
Outline of Good Design Award winners
Outline of Good Design Award winners 2018

Outline* The shown information is the one as of the awarded date and might has been changed.

Outline

A new map-based visualizing system has been developed for train dispatchers to support making decisions of train control. Our system can show current status of delay and congestion of ten thousands of trains in the Tokyo metropolitan area in real-time. When a train accident happens, dispachers must perform train rescheduling work to minimize the impact for passengers. Even though the existing system only shows delay information of trains on specific service line, our new system can provide both congestion and delay information of all trains on approximately twenty service lines simultaneously. Aiming for the improvement of train service quality, we've started commercial use at the JR East train control center in 2017.

Producer

Sei Sakairi, East Japan Railway Company + Akihiro Ohsawa, Hitachi Ltd.

Director

Hiroshi Takayasu, Toru Sahara, East Japan Railway Company + Itaru Otsuchibashi, Hitachi Ltd.

Designer

Rieko Otsuka, Hitachi Ltd.

Already in service/use
2017/4
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