Outline* The shown information is the one as of the awarded date and might has been changed.
The JR East App is a smartphone app for use on JR train lines in eastern Japan . The app provides needed information according to the user's present location, regularly used stations, etc. Simple operations on the app allow quick access to weather at nearby stations, train operation information on lines the user rides regularly, train locations, car-by-car seat availability status, and train interior temperature, as well as station facilities, shops, and other supplementary information.
Mikiko Sakamoto, Customer Service Quality Reformation Department, East Japan Railway Company
Takayuki Matsumoto, Customer Service Quality Reformation Department, East Japan Railway Company / Mitsuaki Kobayashi, ICT Business Dept.,JR East Consultants Company
Satoshi Yamazaki, Industrial Design Center, Mitsubishi Electric Corporation
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